Got Questions? We Have Answers.

We’ve compiled answers to the most common questions we receive from our members.  Whether you’re wondering about our on-demand platform, live events, confidentiality, or how to get help now, you’ll find the information you need right here. 

A private space for you to explore. 

At Spirence, your privacy is our top priority.  We hope you can trust in our commitment to your confidentiality and take full advantage of the resources we offer to enhance your mental and emotional wellbeing. 

Have a question that’s not on the list?

Who can sign up for Spirence?

Currently, Spirence is offered exclusively as an employer-sponsored benefit.  If you are interested in becoming a member, contact us atconnect@spirencewellness.com

Will my employer know I’m using Spirence?

Your privacy is paramount.  We understand the importance of confidentiality when it comes to your mental health.  Rest assured that any actions you take within our platform are completely anonymous.  From the mental well-being library to the live events, your employer will never have access to your individual activities data, or personal information.  Our goal is to provide you with a safe and private space to explore and learn without any concerns about confidentiality. 

Can my loved ones and I access therapy or treatment through Spirence? 

Yes!  Spirence provides a variety of opportunities throughout our platform to connect directly to clinical care.  Whether it’s an employer-sponsored benefit such as your EAP or telecounseling, or it’s connecting with a Spirence content contributor, coach, or resource through our network, we have you and your loved ones covered. 

Will others know which live events I attend?

No.  The Spirence live event platform is completely confidential.  Your identity will be anonymous to all other attendees.  In fact, attendees aren’t aware of how many others are in attendance.  Any questions you ask during live events will be anonymous as well.  Your employer receives a report on how many from their organization have attended live events but no attendee lists.   

How do I sign up for Coaching?

As a Spirence member, coaching is included in your membership.

To Learn more, visit the Coaching page

How do I create an account?

How do I log into my account?

How do I reset my password?

Follow these 5 quick steps to reset your password.

Support for Your Mental Health Journey

Access comprehensive resources, personalized assessments, and expert guidance to support your well-being.

Clinical Support

Are you ready to begin your therapy or treatment journey? Get in touch with our team and receive the help and resources you need.

Employer Benefits

Take advantage of the full array of your employer-sponsored mental health benefits.

One-on-One Coaching

Receive confidential one-on-one, virtual sessions with highly experienced and credentialed coaches focusing on a variety of topics.

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